HelpDesk


SharePoint 2013/2016 version Discussions about SharePoint 2013/2016 version of <a href="https://plumsail.com/sharepoint-helpdesk">Plumsail HelpDesk</a>.
Office 365 version Discussions about Office 365 version of <a href="https://plumsail.com/sharepoint-helpdesk">Plumsail HelpDesk</a>.

About the HelpDesk category [HelpDesk] (1)
Widget is not working- Cannot create a ticket to plumsail to report [Office 365 version] (3)
Anyone else getting duplicate tickets created? [Office 365 version] (6)
Office 365 Email Settings [SharePoint 2013/2016 version] (3)
Tickets not sending notifications [Office 365 version] (2)
Re-assigning ticket: asignee didn't get notified [HelpDesk] (3)
Not able to create a ticket on sharepoint helpdesl [Office 365 version] (4)
Tickets are not closing! ( 2 ) [Office 365 version] (21)
Parent Child ticketing [HelpDesk] (6)
Add new custom field to a form without Design Forms [HelpDesk] (3)
Tickets not working [Office 365 version] (2)
Custom Email Settings [Office 365 version] (5)
Trigger SPD2010 Workflow - Emailed Tickets [Office 365 version] (5)
Language localization [HelpDesk] (4)
Monitoring time spent in the resolution of tickets (based on category type) [HelpDesk] (11)
On schedules, problems in setting CRON [SharePoint 2013/2016 version] (4)
Is it possible to have sub-categories [Office 365 version] (7)
Searching or Filtering All Tickets throws an error [Office 365 version] (4)
Cascaded lookup fields [Office 365 version] (2)
Is there a way to hide pick current user as a requester automatically and hide the requester selection field? [Office 365 version] (3)
Replies from different senders are creating duplicate tickets [HelpDesk] (9)
Duplicate tickets [HelpDesk] (9)
Help with trigger ticket from specific sender assign to specific agent [HelpDesk] (4)
Missing javascript files [HelpDesk] (2)
Notify by Organization [HelpDesk] (2)
Pricing question [Office 365 version] (5)
Change status when ticket is reopened by email [Office 365 version] (5)
Trigger Action to enter date in custom column 3 days from now [Office 365 version] (6)
Is it possible to disable the survey? [Office 365 version] (3)
Widget install on Sharepoint 2016 on-prem [SharePoint 2013/2016 version] (8)