HelpDesk


Is it possible to have sub-categories [Office 365 version] (7)
Searching or Filtering All Tickets throws an error [Office 365 version] (4)
Cascaded lookup fields [Office 365 version] (2)
Is there a way to hide pick current user as a requester automatically and hide the requester selection field? [Office 365 version] (3)
Replies from different senders are creating duplicate tickets [HelpDesk] (9)
Duplicate tickets [HelpDesk] (9)
Help with trigger ticket from specific sender assign to specific agent [HelpDesk] (4)
Missing javascript files [HelpDesk] (2)
Pricing question [Office 365 version] (5)
Change status when ticket is reopened by email [Office 365 version] (5)
Trigger Action to enter date in custom column 3 days from now [Office 365 version] (6)
Is it possible to disable the survey? [Office 365 version] (3)
Widget install on Sharepoint 2016 on-prem [SharePoint 2013/2016 version] (8)
Survey on ticket closure [Office 365 version] (5)
Cant configure email settings [SharePoint 2013/2016 version] (5)
Question on Built in Dashboards [Office 365 version] (2)
Auto Assign not working [Office 365 version] (6)
Chrome not showing Helpdesk correct, IE does [SharePoint 2013/2016 version] (4)
Need help with Trigger [HelpDesk] (3)
Modification of the survey [HelpDesk] (4)
Install Error at Installing 'Themes' [Office 365 version] (3)
Widget authentication and logoff from external site [Office 365 version] (2)
Possible to auto populate fields based on email content [Office 365 version] (2)
Knowledge Base Customizations [HelpDesk] (2)
Automatic hyperlink based on ticket number? [Office 365 version] (2)
How to change ticket numbering [Office 365 version] (4)
SLA with list of unassigned tickets [Office 365 version] (2)
Automated Status Change Based on Commented Text [Office 365 version] (3)
E-mailed tickets vs Website tickets [SharePoint 2013/2016 version] (6)
Limit View for End Users and Member [Office 365 version] (2)