|
Reset to home page of original site
|
|
1
|
143
|
August 11, 2023
|
|
Mass import Excel to Helpdesk
|
|
1
|
144
|
August 10, 2023
|
|
Tickets are automatically merging together
|
|
5
|
227
|
August 8, 2023
|
|
Email Settings Error
|
|
3
|
166
|
August 8, 2023
|
|
Duplicate tickets in Plumsail portal and Outlook
|
|
5
|
206
|
July 26, 2023
|
|
Mass import from Excel
|
|
6
|
1114
|
July 22, 2023
|
|
Import tickets from previous Ticket system
|
|
4
|
904
|
July 22, 2023
|
|
Not showing content of new form
|
|
1
|
128
|
July 9, 2023
|
|
Version History
|
|
1
|
158
|
July 3, 2023
|
|
Helpdesk Outage
|
|
1
|
227
|
July 3, 2023
|
|
Error 500 when creating tickets
|
|
2
|
161
|
July 3, 2023
|
|
Help Desk - Restore Quick Launch - Horizontal Navigation
|
|
3
|
167
|
June 19, 2023
|
|
Merge Contacts in Help Desk Contacts List
|
|
5
|
311
|
June 15, 2023
|
|
Web Form Error - Something Went Wrong
|
|
1
|
212
|
June 15, 2023
|
|
Having trouble installing Helpdesk Widget from SharePoint store for Sharepoint Online site
|
|
6
|
560
|
June 15, 2023
|
|
Error 500 - June 8th 2023
|
|
1
|
137
|
June 8, 2023
|
|
Using trigger to add a comment
|
|
1
|
422
|
May 29, 2023
|
|
Private notes by default
|
|
1
|
160
|
May 18, 2023
|
|
Cannot install trial version in a client's tenancy - Fails at App Registration
|
|
2
|
188
|
May 11, 2023
|
|
Scheduler Task Reminder
|
|
1
|
139
|
May 11, 2023
|
|
Distinguish if a comment is made from an another Agent vs Someone who is CC'd
|
|
1
|
168
|
May 9, 2023
|
|
Item Limit Threshold - My Tickets View
|
|
6
|
167
|
May 5, 2023
|
|
Add category pulldown to web widget
|
|
4
|
126
|
May 4, 2023
|
|
Purpose and Usage of Contact's IsValidated field
|
|
1
|
136
|
April 26, 2023
|
|
Outlook Mailbox in v. 2.1.20
|
|
3
|
215
|
April 25, 2023
|
|
Saving a ticket shouldn't always require a comment
|
|
3
|
182
|
April 23, 2023
|
|
Trigger for Ticket Body
|
|
6
|
870
|
April 20, 2023
|
|
Sharing a ticket with another user (who is not on the ticket)
|
|
1
|
156
|
April 19, 2023
|
|
Automatic set field based on domain sender
|
|
3
|
137
|
April 13, 2023
|
|
Cannot install Trial Helpdesk App
|
|
7
|
284
|
April 12, 2023
|