Adding SharePoint user information into forms

HelpDesk Microsoft 365 version
1

I’d like to have the Contacts table pull additional items in from the SharePoint user profile. For instance, telephone, manager, etc.
How can this be accomplished? It’s already pulling the SharePoint user profile, how can we expose these additional fields?

2

Hello? Anyone at plumsail have thoughts on this one?

3

Hello,

Sorry for the long silence.

Please, check this article to learn how to sync SharePoint user profiles fields to HelpDesk contacts.

This article will help you to add a new column to contacts list and form.

Please, let us know if you have further questions.

4

Thank you Anna! I will try this now.