Convert DOCX to PDF only works sporadically

I'm trying to convert a DOCX made via the "Create DOCX document from template" action to PDF using the "Convert DOCX to PDF" action.

This works most of the time but occasionally I will receive the error message in the output of the Convert DOCX to PDF action as follows:

{
"request": {
"url": null,
"traceId": "0HLI2KUHS42UI3df2d384"
},
"error": {
"code": "ApplicationResultException",
"message": "The document could not be opened. Please check if it is corrupted",
"date": "2018-11-05T19:12:01.4984225Z"
}
}

I'm having trouble understanding why this works sometimes and not other times, especially when the prior "Create DOCX document from template" action appears to work successfully.

Here's what the flow looks like:

Hello @webuildwood

I replied in the thread

https://community.plumsail.com/t/convert-docx-to-pdf-exception/6735/39

Anyway, I’d like to mention here that if you have any issues with our products feel free to contact us on the community or via support@plumsail.com

Best regards,
Petr Bushuev
Plumsail Team