I was looking at Plumsail Helpdesk. Sorry for not clarifying, I thought I was in the Plulmsail helpdesk area.
Would I need Forms Designer to modify Plumsail Helpdesk to do this. If you could point me in the right direction I would read up on it myself.
Again, not a current user of any Plumsail products just doing some research at this point for options that fit my requirements.