Hi we are currently testing out the software and enjoying the ease of use.
What we would like to do is be able to use the tags in the reporting, so the reports show issues by tags.\
Please let me know if this is possible.
You can customize the reports.
To do this you need to install Dashboard Designer
Thanks for the reply
Hi can we set up Dashboard using O365 and do you have documentation on how to set the dashboard to report via tags through Helpdesk ?
To add charts to modern pages you need to take the following steps:
In this video you can learn how to build a chart. In the Data Source settings, you will be able to specify which list, view and fields are going to be used for building it.
You may take a look at the categories chart and use it as a sample.