Is there an issue with the mechanism that sends out emails? All of a sudden we have stopped receiving any emails from helpdesk. Does this part of the app depend on some external infrastructiure. The log shows email was sent, but I never received an email:
6/28/2018 11:51:12 AM started on ticket #1042
Resolved condition values: {}
Condition result: true
Actions runs:
Action #1 “Send email” succeeded
Outcome: Sent email to piotr.prussak@xyz,matthewp@xyz