Widget always prompting sign in

Hi,
can you pleae help me configure the widget?

I'm configuring HelpDesk for a customer and I want to segregate requesters ticket visibility.
Hence I followed all the steps listed in the documentation (link to article).

If I navigate to the widget page as a requester (user configured as Member Contact) I'm always prompted the login form.

Am I missing something? Can you please help me?

Best Regards,
Luca

Hello, Luca.

Please make sure that you enabled automatic sign-in described here.

Best regards, Kirill Shaklein.