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Mass import Excel to Helpdesk
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1
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317
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August 10, 2023
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Duplicate tickets in Plumsail portal and Outlook
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5
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387
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July 26, 2023
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Import tickets from previous Ticket system
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4
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1121
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July 22, 2023
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Version History
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1
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343
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July 3, 2023
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Helpdesk Outage
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1
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379
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July 3, 2023
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Error 500 when creating tickets
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2
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290
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July 3, 2023
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Help Desk - Restore Quick Launch - Horizontal Navigation
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3
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305
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June 19, 2023
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Error 500 - June 8th 2023
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1
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253
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June 8, 2023
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Using trigger to add a comment
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1
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740
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May 29, 2023
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Cannot install trial version in a client's tenancy - Fails at App Registration
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2
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381
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May 11, 2023
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Distinguish if a comment is made from an another Agent vs Someone who is CC'd
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1
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319
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May 9, 2023
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Item Limit Threshold - My Tickets View
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6
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322
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May 5, 2023
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Outlook Mailbox in v. 2.1.20
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3
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362
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April 25, 2023
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Saving a ticket shouldn't always require a comment
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3
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347
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April 23, 2023
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Sharing a ticket with another user (who is not on the ticket)
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1
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298
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April 19, 2023
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Automatic set field based on domain sender
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3
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282
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April 13, 2023
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Cannot install Trial Helpdesk App
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7
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518
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April 12, 2023
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Customer SharePoint permissions and App upgrades
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1
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281
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April 9, 2023
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March 29th, 2023 Helpdesk Outage?
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1
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290
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March 29, 2023
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Read-only installation for archiving
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11
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1012
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March 29, 2023
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How to close ticket form after saving
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0
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325
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March 16, 2023
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Delay in emails from Helpdesk
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19
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894
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March 14, 2023
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Can't change status in Helpdesk Sharepoint since update
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6
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490
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February 22, 2023
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Canned response not displaying attachments
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4
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466
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February 20, 2023
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Approval process - permission
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1
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485
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February 15, 2023
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5000 item threshold
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5
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444
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February 5, 2023
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How does OAUTH2 work when fetching mail to create tickets with Plumsail for SharePoint Online?
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1
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467
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January 24, 2023
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Ticket reopens after saving as Solved
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4
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548
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December 15, 2022
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No Tickets Being Created
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2
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281
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November 23, 2022
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Ticket Custom Fields in Create A Ticket Advanced
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4
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422
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November 21, 2022
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