|
Feature Requests and Ideas
|
|
25
|
1113
|
April 12, 2021
|
|
About the Office 365 version category
|
|
1
|
445
|
September 24, 2018
|
|
Reopening of tickets
|
|
4
|
15
|
May 14, 2021
|
|
Submit Sharepoint Form without creating ticket until workflow finished
|
|
5
|
42
|
April 28, 2021
|
|
Plumsail Helpdesk Expired
|
|
1
|
23
|
April 12, 2021
|
|
Auto-Assign an Agent by Ticket Category
|
|
2
|
32
|
April 6, 2021
|
|
Ticket creation not possible: Network error
|
|
2
|
60
|
April 5, 2021
|
|
Backup the HelpDesk
|
|
1
|
53
|
April 4, 2021
|
|
Trigger: Send mail to contacts
|
|
1
|
31
|
April 4, 2021
|
|
Hyperlinks in Helpdesk tickets list,
|
|
3
|
42
|
March 26, 2021
|
|
5000 items in list
|
|
1
|
39
|
March 24, 2021
|
|
Make body field not mandatory?
|
|
8
|
87
|
March 18, 2021
|
|
Multiple mailboxes
|
|
1
|
44
|
March 12, 2021
|
|
Widget with Forms Customisation
|
|
6
|
165
|
March 10, 2021
|
|
Create ticket via power automate from MS Form
|
|
7
|
64
|
March 9, 2021
|
|
Display status in command bar button on form load
|
|
5
|
58
|
March 2, 2021
|
|
Power BI reports
|
|
1
|
65
|
February 24, 2021
|
|
Triggers on "Ticket has been changed" not working anymore
|
|
7
|
83
|
February 22, 2021
|
|
Reopen resolved ticket if/when end user replies
|
|
1
|
46
|
February 18, 2021
|
|
Relations between tickets
|
|
1
|
44
|
February 18, 2021
|
|
Updated system to latest version of Plumsail Helpdesk and getting Subscription has expired error
|
|
7
|
150
|
February 18, 2021
|
|
Encrypting all external communications
|
|
5
|
107
|
February 11, 2021
|
|
Assign to agent using round robin
|
|
3
|
51
|
February 10, 2021
|
|
Assign to agent depending on sender email
|
|
3
|
55
|
February 10, 2021
|
|
Interact with 3rd party
|
|
1
|
47
|
February 10, 2021
|
|
Is there a way to hide pick current user as a requester automatically and hide the requester selection field?
|
|
8
|
719
|
February 5, 2021
|
|
Prevent agent from deleting tickets
|
|
1
|
50
|
February 1, 2021
|
|
Best practise for issues that are relevant for many users?
|
|
2
|
61
|
January 25, 2021
|
|
Bulk add contacts?
|
|
9
|
413
|
January 18, 2021
|
|
Agent vs Member
|
|
3
|
80
|
January 17, 2021
|
