|
Feature Requests and Ideas
|
|
26
|
1232
|
June 3, 2021
|
|
About the Office 365 version category
|
|
1
|
512
|
September 24, 2018
|
|
Change HelpDesk site logo
|
|
5
|
24
|
January 18, 2022
|
|
Ticket Web Part doesn't bold tickets with updates
|
|
3
|
20
|
January 18, 2022
|
|
Auto-Assign to first Agent that responds
|
|
8
|
733
|
January 18, 2022
|
|
How to have dynamic form for New Tickets by end-users
|
|
1
|
15
|
January 16, 2022
|
|
HelpDesk Installation fails
|
|
6
|
37
|
January 13, 2022
|
|
Flag a comment On Ticket Edit
|
|
2
|
47
|
December 24, 2021
|
|
Tickets won't open - An error has occured. Please check the browser console (F12)
|
|
2
|
50
|
December 20, 2021
|
|
Changing contact user names in bulk
|
|
2
|
43
|
December 6, 2021
|
|
Some Helpdesk Questions
|
|
1
|
51
|
December 3, 2021
|
|
Delete all tickets
|
|
1
|
37
|
November 12, 2021
|
|
Slow to open tickets
|
|
3
|
55
|
November 12, 2021
|
|
Install new instance of Plumsail helpdesk for multiple departments
|
|
1
|
68
|
November 8, 2021
|
|
Unable to install 30 Trial of Plumsail: 500 Internal Server Error
|
|
6
|
66
|
October 25, 2021
|
|
Error intermittantly
|
|
5
|
133
|
October 22, 2021
|
|
Urgent help required: 365 email auth
|
|
4
|
56
|
October 21, 2021
|
|
Plaform stopped sending email notifications
|
|
1
|
56
|
October 13, 2021
|
|
Trigger Requestor New Ticket Email question
|
|
2
|
51
|
October 8, 2021
|
|
TypeError: Cannot read properties of undefined (reading 'ID')
|
|
3
|
393
|
September 30, 2021
|
|
Add Subtickets or Link Tickets
|
|
2
|
72
|
September 28, 2021
|
|
Limit reopening of tickets
|
|
1
|
54
|
September 23, 2021
|
|
Helpdesk Feedback system broken
|
|
11
|
154
|
September 13, 2021
|
|
Restrict assigned to field
|
|
1
|
83
|
August 17, 2021
|
|
Setup rule to auto resolve ticket based on subject
|
|
5
|
85
|
August 16, 2021
|
|
Is there a way to hide pick current user as a requester automatically and hide the requester selection field?
|
|
14
|
865
|
August 6, 2021
|
|
New Ticket Form doesn't match Form on Widget page
|
|
2
|
88
|
August 4, 2021
|
|
Tickets closed yesterday schedule
|
|
2
|
96
|
July 30, 2021
|
|
Power Automate - Get Single Ticket doesn't return RequesterEmail
|
|
3
|
84
|
July 29, 2021
|
|
Add cc option to new tickets (forms:sharepoint-online)
|
|
5
|
288
|
July 28, 2021
|
