how can i Backup my HelpDesk environment, If something happens to my environment i want do reinstall my backup on the original site. I know i have to install the HD first, but can i simply import my lists and all the additional colums (approx. 50) with the same name again?
2nd question is:
Can i Export my config toi another site to make this site a Dev-Environment with the same lists? Like a exact copy?