Big issue with generating documents



Having big issues generating documents, im using the create document from docx template and convert to pdf action. Is there a problem with those right now?

Everything used to work until today.

UPDATE: its working every 3rd-4th time weirdly enough.

Looks like this:


Hello Erik,

Could you please send us the document to [email protected]



I have sent you the document via email, can you find any problem?

Regards, Erik Lindblom


There is a related issue here. The font seems to be lost and replaced with crap. It started out of the blue this morning


Hello @Saeeak,

Thank you for reporting the issue. Our development team is investigating it. I will keep you posted.

Anna Dorokhova
Plumsail Team