Convert DOCX to PDF Exception


#41

Hello,

I have the mentioned above issue. Tried it on different templates but the result is the same
Could you please have a look at the screenshots and suggest if I’m doing everything correct or it’s server side issue?

image


#42

Hello @Margaret_G,

I’ve just tested the 2 actions: create DOCX from template and convert the resulting DOCX to PDF. Both worked fine and gave no errors. Could you share with me the source DOCX template and the JSON so I could test it on my side? You can either send it to me as a private message or to [email protected] and mention the community thread in the message’s subject.

Best regards,
Petr Bushuev
Plumsail Team