Custom Lookup Field in Create Ticket

HelpDesk
1

I Created a Custom Lookup Field named RelatedTicket.
I use the powerautomation connector.
I call the action create ticket where I want in the custom field to give a value. So my Jsn is:

{
"RelatedTicket":ID
}

Where ID is the list item ID of the related ticket. But this gives me an error and the action is not executed.
Any idea?
Thx

2

Hello! If the RelatedTicket column receives a single value, then you should append Id to the field name and pass an integer which is the list item ID:

{
    "RelatedTicketId": 1
}
3

For lookup fields with multiple values, you should use the following object:

{
  "RelatedTickestId": {
    "__metadata": {
      "type": "Collection(Edm.Int32)"
    },
    "results": [
      1,
      2
    ]
  }
}

The results property contains the array with list item IDs.

Note! This is a temporary solution for the lookup fields with multiple values. We are going to implement the following approach:

{
  "RelatedTickestId": [
    1,
    2,
  ]
}

But there is no deadline for its implementation so when the temporary solution stops working, the second one will begin to work.