Hi Guys,
Just to ask if there's any issues with Ticketing system, we have being getting a whole number of error pages and below is just one them. Any solution will be appreciated
Thanks
Ndy.
Hi Guys,
Just to ask if there's any issues with Ticketing system, we have being getting a whole number of error pages and below is just one them. Any solution will be appreciated
Thanks
Ndy.
Hello, @Ndy
Could you specify on what page the error occurred? Is it the "Tickets" list? Also, please reproduce the issue and share the content of browser console.
ADDITION: please try to clear browser cache first and then check whether the issue persists.
A developer prompted me that the issue from the first reply in this topic occurs when SharePoint is overloaded and unable to process XSLT transformation to render a form. Solution is using of HelpDesk 2.x.x with modern UI.
And the error below looks like SharePoint unavailability. Please check health status of the service in Office 365 admin centre.
I checked it my admin centre and there is such an incident:
Thanks for your response, it's really been helpful.
regards
Ndy.
Hi @Evgeniy
We have a widget connected to a SharePoint site, this has been working fine up until yesterday. We are just getting the spinning wheel.
We have tried clearing the cache and using the browser in incognito/private mode.
Please can you help?
Regards
Ndy.