Flow error when creating ticket with attachments from Microsoft Form

[coffdrop]

Hi, I am trying to use Microsoft Flow/PowerAutomate to create new tickets with support for attachments. I am using this guide for help, but one major difference is I am trying to use Microsoft Forms, not Plumsail Forms.

My Flow is erroring out on the Plumsail Create Ticket action with this error:

I am using the same process from the aforementioned guide, but I'm clearly putting the wrong data or values in the "AttachmentContent" field.

Can you tell me how I can successfully create new tickets with attachments that originate from a Microsoft Form?

[Evgeniy]

Hello! When you compose the attachment object, it is necessary to pass the file content while you did the link to the file. Please configure your flow as follows:

In the HelpDesk action, switch to the input of the entire array and pass the variable that contains the array of attachment objects: