today I performed update of my HelpDesk Solution form JetBoat to Yacht so I'd like to use customized Widget to creat new ticket.
I'm following the procedure described here:
Anyway in the step whre I have to import the standard widget, the import failed with error "Unable to import the form: invalid file format".
I'm using FORM on line : Plumsail Account
can you support me on this issue?