Org Chart is not displaying


#1

Org chart is not displaying. Getting the below error in chrome console.

“The error occurred while items search by keyword: DottedLineManager: [email protected]

“The error occurred during getting node data by id”


#2

Just to let you know, approx 102 employees are displayed in the chart


#3

Hello @Chetan_Chauhan,

What browser are you using? Please, let me know.

Could you please try the following:

  1. Try to open the page in Chrome and check if the issue persists.
  2. Reduce the number of the visible tree levels and check if the issue persists.
  3. Create a new empty site, create a new page, add Org Chart there and check if the issue persists.

Please, let us know about the results and send screenshots of each step of the configuration wizard.

Best Regards,
Anna Dorokhova
Plumsail Team