Hi,
For some tickets marked as solved the resolution date is not being added which is interrupting/messing with views and reports we have created:
Does anyone know why this might be happening and what I can do to fix it?
Thanks,
David
We were getting the same thing, we think it is when a job is updated outside of the form, it doesn't update the resolution date...
A fix would be great!
Hello! We are sorry for the troubles you experienced with this issue. Yesterday we released a fix that should solve it. Please track whether the issue persists with further tickets. If it does, provide us with several new examples of it.
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Thanks for the replies. I'll let you know if it keeps happening!