Saving the filled in data when you test the template and use fill in button

I have been working on documents.
I have my own templates and have been working great for a long time.
Since last week, when I go into setting and test template and go with fill in option, I give answers to all the tokens but then I am not able to save it so the final document isd not created...only the template gets delivered.

Can anyone help me why save button does not come and sometimes fill in even does not come.

I am very frustrated.for the last four days and no one at the company properky reads my trouble and has once given me a non-responsive answer.

I WANT WITH HELP in saving the data placed in fill in option.

Thank you very much.

Hello,

I replied in the support ticket SP26373.

For some reason, the Test template option doesn’t fill a template on the Settings page

But it works well on the Editor page. I contacted our developers to check why the option doesn’t work on the Settings page.

You can use the Test template option on the Editor page. It should be working ok.

Best regards,
Petr
Plumsail team