Stuck on loading spinners

Hello,

We installed the plumsail org chart quite a while ago.
On the plumsail app have a little custom script to show the current user when going to the page.

[code]renderer.config.searchResultMaxCnt = "50";
renderer.onBoxRendered(function(event, box, itemData){
//Box rendered event
});

renderer.onTooltipRendered(function(event, tooltip, itemData){
//Tooltip rendered event
});

renderer.onSearchResultRendered(function(event, searchResult, itemData){
//Search result rendered event
});

var isInitialLoad = true;

renderer.onLoadingFinished(function(){
if(isInitialLoad){
isInitialLoad = false;
renderer.drillDown(_spPageContextInfo.userLoginName);
}
});[/code]

Somehow for some users it keeps loading, never showing up.
When on an other account and searching for the users with the problem, it loads perfectly.

i'm a bit lost in what the issue might be.


Hi Dominique,

Please have a look at this thread, it should help.