Ticket count different in top menu and list view

HelpDesk Microsoft 365 version
1

I added a couple of Ticket Statuses, then updated the My Tickets and My Overdue views to exclude the new status I had actually used, so the list view count of 4 as shown here is correct.

What do I need to do to fix the incorrect count in the top menu?

2020-04-07_20-14-59
2020-04-07_20-14-59.png1226×502 153 KB

Cheers,
Mark

2

Hello @emjem!

I am sorry for late reply. Reloading of the page with Ctr+F5 or clearing browser cache should help to solve the issue, but I think it's already fine by now.