I am on SharePoint Online and creating a widget on a separate site (but same SharePoint tenant) using "New Ticket" form built in PlumSail Forms 1.8.8.
In Settings/Widgets on the main Help Desk list site I have filled in the "URL of the page where you placed a widget" field, created a new widget configuration , selected "For SharePoint", added my customized Form ID in the "Ticket form ID" field and copied the "Configuration ID"
On the page where the widget resides I have added the HelpDesk Widget, Edited the WebPart and placed the "HelpDesk Widget Configuration ID" in the proper field.
When I save and Republish I should now see my custom ticket form when I select "+ Add new ticket".
But I dont, all I get is the spinning circle of dots with "Loading". When it times out it just gives me a generic "Something went wrong" error.
What am I doing wrong?