Unable to customize reports with the help of Dashboard Designer

I own Dashboard designer as well. However when I attempt to edit the page, then click configure on one of the pre-built graphs that came with the Help Desk tool I get an error that the page Im looking for does not exist.

Hi,

I split your post into a separate thread where we can discuss the issue.

Could you share a screenshot of the error? Additionally, open developer console of your browser (F12), switch to Console tab and reproduce the issue. Then send us a screenshot of your browser including Console tab.

This will help us to resolve the issue faster.


This is the error I get along with the console view of debugger

Any ideas guys? Should I put in a formal ticket?

I have put in a ticket for this issue.

The issue was related to not finished installation of Dashboard Designer. After finishing the installation the problem was solved.