Some user reports problem with new button for add items in list doesnt render things properly. Also there was a problem when forms mode was in Fullscreen and not panel They was not able to add anything new into list, but we use them on many sites and there isnt such a problem.
Before pressing F5 key (page reload):
After pressing F5 key (page reload):
Dear @Patrik,
Looks like something is not loading right in the List View. To analyze it, could you record HAR network log and send it to support@plumsail.com?
We might also need a console error log, both can be recorded following this guide - Troubleshooting Plumsail Forms for SharePoint Online in Microsoft 365 — Plumsail SharePoint Forms Documentation
Hi @Patrik,
Thank you for the logs! We haven't been able to reproduce the issue so far.
Could you create a new list with several content types and folder creation enabled to check if it works fine? Please try it both with Plumsail Forms enabled for the list and with them disabled.
I had try it and result is that without plumsail forms it works fine and with them it had to be refresh F5
But it happens when i added new content type based on folder.
Structure in list was default folder in that folder was that newly added folder with content type and user had permision to read list and only could add items in that specific content type folder.
Hello @Patrik,
Could you please provide a screen recording + HAR file - with default forms and with custom forms from an affected user: start recording with preserved logs, refresh the list, expand the content types list.
Hello @Margo, im sorry that it took me so long but here it is.
HAR FILES.zip (11.2 MB)
Recordings.zip (11.6 MB)
Hello @Patrik,
Thank you!
The HAR file is missing the process of loading the scripts for the page. We need to see what scripts are loaded to troubleshoot.
Please record the HAR for the page that is missing items in the list of content types again:
Alternatively, you can provide us temporary access to the list, and describe the steps for reproducing the issue. Please email us at support@plumsail.com
HAR file.7z (7.6 MB)
Thank you!
Could you please also share the screenshot of all errors from the browser console (F12) for the page where content types are missing.
Thank you!
This is not related to pLumsail Forms. For some reason the regular SharePoint endpoint doesn't return content type:
https://mapo365.sharepoint.com/sites/Rejstrik/_api/web/lists('9fd438ae-8302-4849-9545-2c14e8b7a41a')/contenttypes?$select=Id,Name,Sealed,SchemaXml,NewFormClientSideComponentId
Please try disabling offline mode for this list: List settings > Advanced > Offline and sync > No. That may resolve the issue.
Hello, thanks but it doesnt work. Same problem. I had to F5 to see all CT.
Have you tested in incognito window?
Not sure if we can do something with it.
Does the issue occur only in this specific list, or in other lists as well? Please try to reproduce the issue in another site collection.
I have tested it also recreate same scenario and still same problem.
If its possible to Teams call to let me show you how do i reproduce the problem. Im down to it.
Please share the video, I'll address it to developers.