Widgets not working

Ndy · August 10, 2020, 10:13am

Hi guys

We have a widget connected to a SharePoint site, this has been working fine up until yesterday. We are just getting the spinning wheel.

We have tried clearing the cache and using the browser in incognito/private mode.

Please can you help?

Regards

Ndy.

mnikitina · August 10, 2020, 10:39am

Hello @Ndy,

Are talking about Help Desk widget or Plumsail Forms Web Part?

Could you please share the screenshot.

Ndy · August 10, 2020, 11:23am

Hi @mnikitina,

I am talking about the Help Desk widget

Ndy · August 10, 2020, 11:29am

Th screenshot

Petr · August 10, 2020, 12:08pm

Hello @Ndy,

We're working on the solution right now and should fix it as soon as possible. Thanks for waiting!

Best Regards,
Petr Bushuev
Plumsail team

Ndy · August 10, 2020, 12:16pm

Thanks @Petr for your help.

v.uspenskii · August 10, 2020, 1:58pm

Hi @Ndy,
The issue has just been fixed. Please try again and let us know if it's ok on your side.
We're sorry for the inconvenience it might've caused. Thanks!