I am on a team with the person who added me on a subscription.
My subscription now says that I have been on a trial, which has expired.
Is the Team Owner's subscription not automatically passed to the team members??!
Hi @Frix,
All team members can use the same subscription, create new processes, and use existing ones. Please check the following:
- Your request to join the team is approved and your email exists in the team members list:
- If the first step is ok, check that you select the team account (not your personal) when signing in with your email:
If the issue persists please get in touch with us at support@plumsail.com with a reference to the thread and specify the subscription owner account email.
Best regards,
Petr
Plumsail team