Added to a team but subscription does not delagate

I am on a team with the person who added me on a subscription.

My subscription now says that I have been on a trial, which has expired.

Is the Team Owner's subscription not automatically passed to the team members??!

Hi @Frix,

All team members can use the same subscription, create new processes, and use existing ones. Please check the following:

  1. Your request to join the team is approved and your email exists in the team members list:

  1. If the first step is ok, check that you select the team account (not your personal) when signing in with your email:

If the issue persists please get in touch with us at with a reference to the thread and specify the subscription owner account email.

Best regards,
Plumsail team