Hiya Plumsail
We are trying to create new tickets manually and get the following error, it seems you have forms backup and working but helpdesk is still broken:
login.microsoftonline.com/organizations/oauth2/v2.0/token:1
Failed to load resource: the server responded with a status of 400 (Bad Request)
My.aspx:1 Access to XMLHttpRequest at 'https://helpdesk-services.plumsail.com/api/versioned/Ver5/utilities/getEmailSettingsFromStore' from origin 'https://1651.sharepoint.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.
helpdesk-services.plumsail.com/api/versioned/Ver5/utilities/getEmailSettingsFromStore:1
Failed to load resource: net::ERR_FAILED
My.aspx:1 Access to XMLHttpRequest at 'https://helpdesk-services.plumsail.com/api/versioned/Ver5/license/getInfo' from origin 'https://1651.sharepoint.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.
helpdesk-services.plumsail.com/api/versioned/Ver5/license/getInfo:1
Failed to load resource: net::ERR_FAILED
My.aspx:1 Access to XMLHttpRequest at 'https://helpdesk-services.plumsail.com/api/versioned/Ver5/license/getInfo' from origin 'https://1651.sharepoint.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.
helpdesk-services.plumsail.com/api/versioned/Ver5/license/getInfo:1
Failed to load resource: net::ERR_FAILED
My.aspx:1 Access to XMLHttpRequest at 'https://helpdesk-services.plumsail.com/api/versioned/Ver5/outlook365/mailboxes' from origin 'https://1651.sharepoint.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.
helpdesk-services.plumsail.com/api/versioned/Ver5/outlook365/mailboxes:1
Failed to load resource: net::ERR_FAILED
My.aspx:1 Access to XMLHttpRequest at 'https://helpdesk-services.plumsail.com/api/versioned/Ver5/utilities/getEmailSettingsFromStore' from origin 'https://1651.sharepoint.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.
helpdesk-services.plumsail.com/api/versioned/Ver5/utilities/getEmailSettingsFromStore:1
Failed to load resource: net::ERR_FAILED
My.aspx:1 Access to XMLHttpRequest at 'https://helpdesk-services.plumsail.com/api/versioned/Ver5/outlook365/mailboxes' from origin 'https://1651.sharepoint.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.
helpdesk-services.plumsail.com/api/versioned/Ver5/outlook365/mailboxes:1
Failed to load resource: net::ERR_FAILED
My.aspx:1 Access to XMLHttpRequest at 'https://helpdesk-services.plumsail.com/api/versioned/Ver5/ticketNumberingProxy/ticketIDRequest' from origin 'https://1651.sharepoint.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.
spform.js:48 Error: Network Error
at e.exports (app.js:1:185506)
at y.onerror (app.js:15:8964)
safeRunAsync @ spform.js:48
helpdesk-services.plumsail.com/api/versioned/Ver5/ticketNumberingProxy/ticketIDRequest:1
Failed to load resource: net::ERR_FAILED