Convert DOCX to PDF slow

Documents
1

Hi,

I’ve used the “Convert DOCX to PDF” action for a while now and it worked well until a week ago when the time to convert the file changes from 10 sec to about 1 min to convert. Is it a known problem or is it the new time it takes to convert?

The “Create docx document from template” action works perfectly, it takes about 7 seconds to complete.

2

Hello @ErikLm.

I’ve just tested the action in my lab and it works pretty fast: 6 seconds. Yesterday we applied an update. Could you try the action again and let me know how it goes?

Best regards,
Petr Bushuev
Plumsail Team

3

Thanks for the fast response!
It's pretty unstable i would say, i don't know why.

Screenshot%20at%20Nov%2014%2009-46-48
Screenshot at Nov 14 09-46-48.png838×204 13.5 KB

Screenshot%20at%20Nov%2014%2009-45-31
Screenshot at Nov 14 09-45-31.png836×206 13.7 KB

Screenshot%20at%20Nov%2014%2009-44-20
Screenshot at Nov 14 09-44-20.png824×214 13.6 KB

Screenshot%20at%20Nov%2014%2009-57-38
Screenshot at Nov 14 09-57-38.png828×200 13.3 KB

4

Hello @ErikLm,

At this moment this is an expected behavior. We will try to reduce the time in the future.

Best regards,
Petr Bushuev
Plumsail Team