When I add a new key none ever show up for one instance of the helpdesk. See screenshots...
Hello Joe! Please check whether the issue persists in the private mode of the browser. If it does not - clear all the cache, it should solve the issue. If it does:
- open developer tools (F12),
- switch to the "Network" tab,
- reproduce the issue,
- export a HAR file (in Chrome or Chromium based browsers, it is a button with an arrow down),
- switch to the "Console" tab and save the logs.
Send the collected data to support@plumsail.com and refer to this topic.