Customisation of Categories column

Hello Community,

I am designing a form to create tickets and I want to customise the categories column such that it will have a drop down menu of the company products. is there anyway I can do this? any help will be appreciated.

Thanks

Dear Ndubuisi,

You can add a field lookup to the related list: https://plumsail.com/docs/help-desk-o365/v1.x/How%20To/Add%20new%20column%20to%20tickets%20list.html