Error - document limit reached?

Documents
1

Greetings.

I am getting this error message from Plumsail, when trying to deliver to xodosign - and I tryed with different docx and almost emty PDFs but the same message everytime.

Please help :slight_smile:

Run details

|Date|Message|

|Jan 31, 03:04 PM (2 days ago)|XodoSign delivery error: { "code": 0, "type": "document_limit_reached" }|
|Jan 31, 03:04 PM (2 days ago)|XodoSign delivery failed with the message: { "code": 0, "type": "document_limit_reached" }|

|Jan 31, 03:04 PM (2 days ago)|Applying DOCX template finished.|
|Jan 31, 03:04 PM (2 days ago)|Applying DOCX template.|
|Jan 31, 03:04 PM (2 days ago)|Process is started.|
|Jan 31, 03:04 PM (2 days ago)|Click to [download data sent to template. ]

Kind regards Ben

2

Hi @benjaminroepke,

The reason for this behavior is that to utilize XodoSign delivery in the non-sandbox mode you need to have an API Subscription in Xodosign - eSignature API – Secure & Reliable Electronic Signatures.

It is also confirmed by the Xodosign support.

image
image1409×106 26.4 KB

It is worth noting that sandbox delivery works properly for free accounts.

Best regards,
Petr
Plumsail team

3

Thanks Petr. I tried with Docusign and its works perfect, so il just do my subscription there. and thanks for the reply.

Can we mark it a solved?

1 Like
4

Hi @benjaminroepke,

I'm glad that it works for you!

I marked the thread as solved.

Have a nice day!

Best regards,
Petr
Plumsail team