Form Submission Errors - Data not saving

Can you please advise if there is currently an issue with the service?

No data is being saved on form submission, which means our workflows are not firing.

We are currently getting the below message when submitting forms.

This is impacting our business process, please respond.


Thanks, Ash

Hello @Alex_Stephen,

Thank you for reporting this, we are looking into the problem.

You can re-enable 'Active submissions' and 'Save submissions' properties to resolve the issue.

I will let you know as soon as the issue is resolved globally.

Hello @Alex_Stephen,

I'm sorry for this situation. We've resolved the issue globally on our side.

The problem has affected a small number of forms. We are investigating what caused this problem to make sure that it will not happen in the future.

Thank you @mnikitina

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