Hyperlink not working in browser


Below is my code, when this link is viewed in the browser it's displaying href text but is not clickable, and when viewed in outlook app it's fine as only Title text appears and is clickable.

fd.field('EmailBody').value = "Please click on the link for more information:


Hello @navpreet,

Welcome to Plumsail Community!

What is the type of EmailBody field? Is it a Multi-line text field in a Rich text mode?

Please share the screenshot of the form opened in a browser.

Hi @mnikitina ,

Thank you for the reply. Yes, it's a Rich Text box.


Thank you!

When the Rich text box is in edit mode, a user must press the Ctrl key then click the link.