Images appearing in the wrong spot in reports, using picture formatter

Hello, we are facing a bug where images, which use the "picture" formatter ({{ID}:picture}), are occasionally appearing in the wrong spot. In these reports, most pictures will appear correctly, but then we will see a duplicate of picture replace another picture.

Here is a visual representation of what's happening:

Expected output:
image

Actual output:
image

Important to note that this bug often does not occur when re-running the same report. If the template with the same data is re-run, it will likely appear without bugs. However, if we run a batch of many test cases, we may see a report with the bug. This is making it slippery and hard to catch, but we do have PDFs saved where the bug appeared.

Another important note is that the two templates where we have noticed the issues have been running with no issues before this week. Each template has been used well over 100 times, for months, if not longer.

We are wondering if this is a caching issue or an issue with the picture formatter?

Thank you!

Hi @maddi,

Please share the PPTX template samples and the incorrect PDF output, probably the date and time when the issue occurred. I'll ask our developers to check it. Could you also confirm that the source picture data, URL, or base64 code, was correct and not the same for these 2 image placeholders that caused the duplicates?

Best regards,
Petr
Plumsail team