I am setting one user as the root in the start structure. He currently has 24 direct reports(I know, it is silly but I cannot change how this company operates), but it is only loading 18 of them. This is using Entra as a source. I confirmed the 24 number by using Graph Explorer and getting a count of all of them https://graph.microsoft.com/v1.0/users//directReports. Is there a limit I am hitting in the org chart software that I can somehow bypass?
Hi @demonjrules,
Org Chart can display unlimited reports—there’s no defined limit. To help us look into this further, could you shoot us a quick email at support@plumsail.com and reference this thread? We’ll get right on it.