OrgChart error - SPLoaderError.loadComponentError

Org Chart
1

I get an error from the Org Chart web part:
[SPLoaderError.loadComponentError]:
***Failed to load component “cae5c212-228e-4fad-816a-ae735c1a7161” (PlumsailOrgChartWebPart).
Original error: ***Failed to load URL ‘https://wf-services.plumsail.com/OrgChart/v3/Handlers/Loader/plumsail-org-chart.bundle_f0ce01599dc17f47bf0976946aa03a9c.js’ for resource ‘plumsail-org-chart.bundle’ in component ‘cae5c212-228e-4fad-816a-ae735c1a7161’ (PlumsailOrgChartWebPart). There was a network problem.
This may be a problem with a HTTPS certificate. Make sure you have the right certificate.

INTERN FEIL:
***Failed to load URL ‘https://wf-services.plumsail.com/OrgChart/v3/Handlers/Loader/plumsail-org-chart.bundle_f0ce01599dc17f47bf0976946aa03a9c.js’ for resource ‘plumsail-org-chart.bundle’ in component ‘cae5c212-228e-4fad-816a-ae735c1a7161’ (PlumsailOrgChartWebPart). There was a network problem.
This may be a problem with a HTTPS certificate. Make sure you have the right certificate.
KALLSTAKK:
Error
at t (https://spoprod-a.akamaihd.net/files/sp-client-prod_2019-02-15.009/sp-pages-assembly_nb-no_2af2948fc7af9732c159f9d667378b85.js:881:15897)
at t (https://spoprod-a.akamaihd.net/files/sp-client-prod_2019-02-15.009/sp-pages-assembly_nb-no_2af2948fc7af9732c159f9d667378b85.js:1504:21044)
at e.buildErrorWithVerboseLog (https://spoprod-a.akamaihd.net/files/sp-client-prod_2019-02-15.009/sp-pages-assembly_nb-no_2af2948fc7af9732c159f9d667378b85.js:1504:16208)
at e.buildLoadComponentError (https://spoprod-a.akamaihd.net/files/sp-client-prod_2019-02-15.009/sp-pages-assembly_nb-no_2af2948fc7af9732c159f9d667378b85.js:1504:12233)
at Anonymous function (https://spoprod-a.akamaihd.net/files/sp-client-prod_2019-02-15.009/sp-pages-assembly_nb-no_2af2948fc7af9732c159f9d667378b85.js:1504:59383)

2

Hello @jklevela,

We had an issue with backward compatibility after recent update of Org Chart.

I see, you have active maintenance. The fastest solution for you would be upgrading Org Chart. You can download the latest version here. Just replace .sppkg in you AppCatalog, not further action is required.

Anna Dorokhova
Plumsail Team