OrgChart Lines not connected to right boxes/Org chart not opening in full screen


This previously worked as expected, but it seems as though an update may have broken something.

The lines on the chart seemed to have stopped joining to the correct boxes. Additionally, I'm not sure if it's related, but I previously had the org chart opening in Full Screen mode, and this is also not working.

I haven't changed anything in the settings, so I'm guessing MS made an update that potentially affected the chart. Is there anything I can do to fix this but also keep the customization we have?

Thank you!

Hello @JenSWCA,

Thank you for your message.

We are aware of these issues and currently working on fixing them. I will post an update as soon as the fix is ready.

Best Regards,
Anna Dorokhova
Plumsail Team