OrgChart Print is not working?

Org Chart SharePoint 2013/2016 version
1

Hi,

When trying to print orgchart from setting->printchart nothing happens. How to get orgchart printout, thanks in advance!

2

Hello,

Thank you for your question.

Could you send us version of your Org Chart (gears at top right corner -> help)?

Best regards
Anton Khritonenkov
Plumsail Team

3

Hi Anton,

Our version is 2.2.10

4

Hi,

Please download the last version from our site and update the solution.

Best regards
Anton Khritonenkov