Plumsail Documents - fill in pdf form

I am seeking urgent assistance regarding the fill-in PDF form module on Power Automate. It appears that none of our documents are being created, which is having a significant impact on our global business overnight. We have reached our document limit, although we have an additional 582 documents available.

Initially, I suspected that the issue might be due to reaching the document limit, so I upgraded our account, despite already having an annual subscription in place. However, this has not resolved the problem, and it is causing a serious problem for our organization.

Therefore, I would greatly appreciate an update on this matter as soon as possible. Thank you for your prompt attention to this matter.

Hi @Alex_Stephen,

Please accept my apology for the issue. We're looking into this right now. I'll keep you posted about the results.

Best regards,
Petr
Plumsail team

1 Like

Hi @Alex_Stephen,

The service should be working fine now. Please check.

Best regards,
Petr
Plumsail team

1 Like