Today we have had a storage full error occur on all our forms when adding attachments.
On trying to clear manually via the self service portal I have been unsuccessful. I have the Truck plan.
Form submission is essential to my business and need some assistance in resolving.
Welcome to Plumsail Community!
Do you store from submissions?
Form submissions are also take up storage space. You can manually clear them.
For this, login into your Plumsail Account, choose Forms in the product list then Forms in the left panel.
Click on the form name, select all submissions and click Delete.
Thanks for the reply - we dont store submissions on Plumsail which is why this error is strange. we have been using since Dec with no issues and overnight have had this error come up.
I have tried to clear manually with no success.
Can you think of anything else that will be causing our storage to report as full?
We've cleared the storage manually. Please check the remaining storage.
Please let us know if you will have the same issue again.
Thanks for your assistance, all fixed.
Will keep in touch.