Populate DOCX Image Resolution

I am using Plumsail to populate a DOCX template. The data includes images from Sharepoint.

My image is very clear in Sharepoint. But when it goes through Plumsail into the DOCX template, the resolution gets awful! So bad that it's not usable and I will need to find a different solution.

Is this a known issue? Or am I doing something wrong?

I've tried getting the image through various methods (doing the base64 conversion in different places/ways) but it always ends up the same. I've tried making the image different sizes in the DOCX, but it always ends up grainy regardless of the size.

Thanks in advance.

Hello @rolivier,

Our developers investigate the issue and will probably add an option to control the quality, although there's no due date yet. I'll post the results here later.

Best regards,
Petr
Plumsail team

i'm having the same issue. Image quality on DOCX and PDF is unusable. Was this solved?

Yes, I was able to resolve the issue. It was a long time ago, so I’m trying to recall, but I don’t think it was a Plumbsail issue. I think that I was downloading the image data using Power Automate and didn’t realize that I needed to set image size dropdown to “Full” so it was just enlarging the thumbnail. (If this doesn’t make sense and seems like it might be your issue, feel free to message me…. Assuming there’s a way to do that in this app).

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