What is the process for restoring an active license. When our web front end was moved to a new HV host all Plumsail applications became trial versions.
Dear @keith_lucier,
If this happens for any reason, please, contact us at support@plumsail.com and we’ll help you recover all your licenses
Thank you - I have sir, already sent 2-3 messages, along with proof of purchase etc. Will re-send now. Thank you
Dev license’s have been ordered and paid for. Order #74225616 No response and no license keys as of yet. Forwarded Hardware ID’s to sales. Nothing in spam filter. Can you please assist?
Dear @keith_lucier,
I apologize if I am wrong, but I was under the impression from our Sales department that the licenses have been emailed to you, and have reached you, after first appearing in Spam. Is that incorrect? If so, please, email me at n.kurguzov@plumsail.com and I’ll personally resolve this matter for you.
All the best,
Nikita