Rich text for Plumsail document processes

Hi all,

I am using Document Process generation in a system for our clients.

And saw that Rich text option is not working when I am passing HTML value to Plumsail by using Power Automate.

Do you have any recommendation?

  • My client wants to change the templates easily in the platform (I cannot use HTML template in the workflow)
  • Plumsail is already in use


Hi @renato.romao,

Please share more details about the flow. Probably the template and the JSON.
How do you pass the HTML values to the template and what exactly not working after that?

I'll need this to reproduce the issue and report to the developers if it's confirmed. Also, there are no specific recommendations for the rich text option.

Best regards,
Plumsail team

Hi Petr,

You can see below everything that you need:

Hello @renato.romao,

Please try to use the html formatter in the template.

This is how it works

Try to wrap your html code into


I checked our example and this one works fine.

Please let me know if it helps.

Best regards,
Plumsail team

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It's working very well.

Thank you so much, appreciate it.


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