I’ve been facing a recurring issue while trying to log into my account over the past few days. Even though I’m entering the correct credentials, the system keeps showing a generic “invalid login” error without specifying the exact cause. I also tried resetting my password, and while the reset process completes successfully, the new password still doesn’t work. At one point, my account even got temporarily locked after multiple attempts. According to common login issues, unclear error messages and repeated failures can indicate backend authentication or session problems. This is affecting my access urgently, and I need immediate assistance to resolve it
Hello @fobevam,
Please emails us at support@plumsail.com and we will help you to log in to the account.