There is an email I can see in the helpdesk system's inbox that it never created a ticket for. Is there a way to figure out why it's not picking it up? It picked up emails after that one and before it, but skipped that one.
There is an email I can see in the helpdesk system's inbox that it never created a ticket for. Is there a way to figure out why it's not picking it up? It picked up emails after that one and before it, but skipped that one.