Unable to open Plumsail

Forms SharePoint 2019
1

I am receiving an error: Unable to check the supported version of the client application. It was working fine yesterday. Ran a repair, restarted computer. Still cant get Plumsail to open.

System.Net.Http.UnsupportedMediaTypeException: No MediaTypeFormatter is available to read an object of type 'SolutionVersion' from content with media type 'text/html'.
at System.Net.Http.HttpContentExtensions.ReadAsAsync[T](HttpContent content, Type type, IEnumerable`1 formatters, IFormatterLogger formatterLogger, CancellationToken cancellationToken)
at zIkXmoUohREa0l9fYv.YH9ICa0RAvQrP0p3N4.d__17.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Plumsail.Forms.ViewModels.DesignerViewModel.d__5.MoveNext()

2

Hello @ChrisEaker,

There seems to be something wrong with the deployment of the solution. Please, check the following:

  1. Make sure there is enough memory on the server
  2. check the application status in the Central Administration. If there is an error, try to re-deploy the solution. Please follow the instructions:
    https://spform.com/documentation/sp2013install
  3. Make sure that https are configured correctly for the server.