Hi !
Just a problem.
I want my end user (only person with @mydomain.com) can acces to the helpdes to
[ul]
View his tickets status
Open a new ticket and the requester is mandatory his username
[/ul]
How can i proceed ?
Hi !
Just a problem.
I want my end user (only person with @mydomain.com) can acces to the helpdes to
[ul]
View his tickets status
Open a new ticket and the requester is mandatory his username
[/ul]
How can i proceed ?
Hi!
You can consider a web widget as an entry point for your requesters. It will set a current user as a requester. A requester will see only own tickets.