Zapier connection broken to Plumsail (expired)

Documents
1

I keep having issues with Plumsail Documents saying my connection is expired in Zapier. It's been working for over a year and I've tried reconnecting it and it works during test but as soon as I publish it and then view it again it says "Expired."

Has there been an update that would break the API or connection authorization to Zapier? I've asked Zapier as well waiting to hear back.

2

Hi @Chris_Stanley,

I passed the request to our developers to check and tried creating a test Zap. I was able to publish it without the issue with the expiring account. Could you check if the issue persists and let us know the results?

Best regards,
Petr
Plumsail team

3

Hi @Chris_Stanley,

We'll release a small fix soon. It should help.

Best regards,
Petr
Plumsail team

4

Same issue with plumsail and zapier, cant reconnect the account, its holding up a few automations already, would be great to get this fixed soon!

5

Hi @DaveUK and @Chris_Stanley,

We've released a fix that should help. Please try to reconnect your accounts and check the result.

Best regards,
Petr
Plumsail team

6

Same issue with Plumsail and Zapier. I just had to reconnect again today.

7

Hello David! Please try to clear browser cache and cookies and check whether the issue persists after that.