I'm trying to use power automate to add attachments to a ticket when it is created but it's not working. The process I'm using works for attachments to an email but fails when I try it on the "create a ticket".
What I have is this:
Which creates an attachment array of any attachments added.
When added into a "Send Email" it works perfectly:
But it fails when added to the Plumsail connector:
This seems to be suggesting an issue with the API I'm using for the connector and/or is saying the API does not have matching fields. The API is a read/write and successfully raises tickets without any issue if they don't have attachments.
This may be related to my question ticket here: Add a Private Note Using Power Automate
Which also seems to be indicating that it cannot handle custom JSON, I may try deleting and remaking the API for the connector but is there anything else more obviously wrong with this?